Privacy Policy
Last Updated: [25.07.2026]
Welcome to Cart Max Pet Stop. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. While Fiji does not have a single, standalone data protection law, we respect your right to personal privacy and the confidentiality of your information as outlined in Section 24 of the Constitution of the Republic of Fiji (2013).
1. Information We Collect
When you interact with our online store, we collect the following types of information:
- Personal Information: Your name, billing address, shipping address, email address, and phone number when you create an account, place a pet supply order, or contact us.
- Payment Information: We do not store your full credit card details on our servers. Payment processing is handled securely by our third-party payment gateways.
- Automated Information: Our WordPress platform automatically collects certain technical data, such as your IP address, browser type, device information, and browsing activity while you are on our site.
2. How We Use Your Information
We use the data we collect to:
- Process and fulfill your orders, including arranging local deliveries in Fiji and sending order confirmations.
- Communicate with you regarding your purchases, customer support inquiries, or product availability.
- Screen orders for potential risk or fraud.
- Improve and optimize our website (e.g., by analyzing how customers navigate our store).
3. Cookies and Tracking
Our website uses “cookies” to enhance your shopping experience. A cookie is a small data file sent to your browser that helps our site remember your shopping cart contents and track user frequency. You can modify your browser settings to decline cookies if you prefer, though this may prevent you from taking full advantage of our checkout features.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. We only share it with trusted entities required to operate our business, such as:
- Service Providers: Delivery and courier partners required to physically get your orders to you.
- Platform Plugins: Essential WordPress and WooCommerce plugins that facilitate site functionality.
- Legal Compliance: When required by law, or to protect our rights in compliance with Fijian regulations, such as the Cybercrime Act 2021.
5. Data Security
We implement standard security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure during transmission and storage. However, no electronic storage over the internet is completely secure.
6. Your Rights
Under the Fijian Constitution, you have the right to the confidentiality of your personal information. You may contact us at any time to request access to, correction of, or deletion of the personal data we hold about you on our WordPress database.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational or legal reasons. The updated version will be posted directly on this page.
8. Contact Us
For more information about our privacy practices, or if you have any questions, please contact us at:
Email: services@cartmaxfiji.com